Support
Support & contact.
Need a hand with TeamFoxy, or just want to talk to us? A person on the team reads every message and replies by email.
Get in touch
Using the apps
TeamFoxy runs on iPhone, iPad, Mac and Windows, and in your browser at app.teamfoxy.ai. The apps use the same account, so anything you do in one shows up in the others.
Can't sign in
Sign in at account.teamfoxy.ai with the email address your workspace invited. Still locked out? Email us from that address and we’ll get you back in.
Microphone or camera not working
Check that TeamFoxy is allowed to use them: Settings → TeamFoxy on iPhone and iPad, System Settings → Privacy & Security on Mac, Settings → Privacy & security on Windows.
Not getting notifications
Check that notifications are on for TeamFoxy: Settings → Notifications on iPhone and iPad, System Settings → Notifications on Mac, Settings → System → Notifications on Windows.
Something looks wrong
Make sure you have the latest version from the App Store or the Microsoft Store. If it still happens, email us what you were doing, which device you were on, and a screenshot if you can.
Your account and data
Delete your account
Email support@teamfoxy.ai from the address on your account. We’ll confirm it’s you, then delete your account and the data that goes with it, except anything the law requires us to keep.
Get a copy of your data
Email us the same way and we’ll send you an export.
How we handle your information is set out in our Privacy Policy. Use of TeamFoxy is governed by our Terms of Service.
Who we are
TeamFoxy is built and operated by Cybernetika.