Subscription Terms of Service.

1.1 Right to use. For as long as your subscription is active, we’ll provide TeamFoxy to you, and you may use it and its software for your own internal business purposes, in line with this agreement and any documentation we publish.

1.2 Your team. You may give access to End Users — your employees and contractors. They have to follow this agreement, you’re responsible for what they do with TeamFoxy, and their acts and omissions count as yours.

1.3 Changes to the service. TeamFoxy will change. We add features, improve the foxes, and retire things that aren’t working. If we materially reduce the functionality you’re paying for, we’ll tell you, and you may cancel for a pro-rata refund of the unused portion of your current term.

1.4 Maintenance. We’ll give you reasonable advance notice of planned downtime where we can. Emergency maintenance and security fixes may happen without notice.

1.5 Third-party platforms. If you connect TeamFoxy to something else — your accounting package, your calendar, your phone carrier, your CRM — that connection is governed by your agreement with that provider, not this one. We aren’t liable for what those platforms do, and if one of them changes or withdraws its integration, that isn’t a breach of this agreement by us.

2.1 You are the principal. When Foxy acts, it acts as your agent, within the limits you set. What it says to your customers is said on your behalf and is your responsibility, the same as if an employee had said it.

2.2 The limits are yours to set. TeamFoxy gives you controls — approval ceilings, hours, escalation rules, what Foxy may and may not send without a human. Configuring them to suit your business is your job. We provide sensible defaults; we don’t warrant that the defaults are right for you.

2.3 Review what goes out. AI makes mistakes, including confident ones. You’re responsible for reviewing Foxy’s output — quotes, prices, commitments, ledger entries — before you rely on it. Where a mistake would be expensive, set an approval ceiling so a human sees it first.

2.4 Calls, texts and consent. You are responsible for complying with the laws that govern calling, recording and messaging in the places you and your customers are: the TCPA, state call-recording and two-party-consent laws, do-not-call rules, CAN-SPAM, and their equivalents elsewhere. That includes having the consents you need before TeamFoxy contacts someone on your behalf or records a call. We give you the settings; using them lawfully is on you.

2.5 Not professional advice. TeamFoxy keeps books and produces financial records. It is not an accountant, a bookkeeper of record, an auditor, a lawyer or a tax adviser, and nothing it produces is accounting, tax or legal advice. Have a qualified professional review anything you file or rely on.

3.1 Fees. You’ll pay the fees for the plan you sign up for, in US dollars unless we agree otherwise. Fees are non-refundable except where this agreement says so or the law requires it.

3.2 Timing. Self-serve subscriptions are charged in advance to the payment method on file, on each renewal date, until you cancel. If we’ve agreed to invoice you instead, payment is due within thirty days of the invoice date. Late amounts accrue interest at the lesser of 1.5% per month or the maximum the law allows.

3.3 Taxes. Fees exclude tax. Where sales, use, VAT, GST, withholding or similar taxes apply to your purchase, you’re responsible for them — except taxes on our income.

3.4 Price changes. We may change our prices. We’ll give you at least thirty days’ notice before a change takes effect on your subscription, and the new price applies from your next renewal. If you don’t want to pay it, cancel before then. Promotional pricing — including early-bird pricing — applies only for the period stated when you signed up, after which the standard price applies.

3.5 Cancellation. You can cancel at any time. Cancellation takes effect at the end of your current billing period: you keep access until then, and we don’t pro-rate or refund the remainder. Cancel a monthly subscription mid-month and it runs to the end of that month.

4.1 Security. We use appropriate technical and organizational measures to protect Customer Data against unauthorized access, loss and disclosure — encryption in transit and at rest, access limited to the people who need it, and logging of that access.

4.2 Privacy. Our Privacy Policy describes how we handle personal information and is part of this agreement. Where we process personal information about your customers, we do it as your processor, on your instructions. If you need a data processing addendum, ask us and we’ll put one in place.

4.3 Retention and export. While your subscription is active you can export your data at any time. After it ends, we’ll delete Customer Data on your written request, and in any case within a reasonable period, except where we have to retain some of it by law. Export what you need before you cancel.

4.4 Regulated data. Don’t put data into TeamFoxy that needs a special legal regime we haven’t agreed to in writing — protected health information under HIPAA, cardholder data, government classified material, or anything similar. Unless we’ve signed the relevant agreement with you, TeamFoxy isn’t built or offered for it.

5.1 You own your data; we own the software. You own all intellectual property rights in Customer Data. We own all intellectual property rights in TeamFoxy — the services, the software, the models and everything we build around them. Neither party gets any rights except those this agreement grants explicitly.

5.2 The licence you give us. You grant us the right to use Customer Data during your subscription for one purpose only: to provide, secure and support TeamFoxy for you. Nothing else.

5.3 We don't train on your business. We will not use your Customer Data — your inputs, your calls, your documents, your books — to develop, improve or train generalized AI or machine-learning models, whether ours or a third party’s, and our AI providers are contractually barred from doing so. Should we ever want to, we’d have to ask you and get your agreement in writing first.

5.4 Feedback. If you tell us how to make TeamFoxy better, we can act on it without owing you anything.

5.5 Using your name. We won’t use your name, logo or marks to identify you as a customer without your permission. Give it and you can withdraw it later by telling us.

7.1 Term. Your subscription starts when you sign up and runs for the period you selected.

7.2 Automatic renewal. It renews automatically for successive periods of the same length unless you cancel before the end of the current one. Cancelling is self-serve in your account settings; you don’t need to give us thirty days’ notice or talk to anyone to do it.

7.3 Termination. Either of us may terminate this agreement if the other materially breaches it and hasn’t fixed the breach within thirty days of being told about it, or immediately if the other becomes insolvent or enters bankruptcy or similar proceedings.

7.4 Suspension. We may suspend your access if your use poses a security or legal risk to the service, to our other customers or to us, if your payment is overdue, or if you’re otherwise in breach. Where it’s practical we’ll warn you first and restore access as soon as the cause is resolved.

7.5 What happens after. When this agreement ends, your access ends, Foxy stops acting on your behalf, and any fees you’ve already incurred fall due. Sections on payment, ownership, confidentiality, disclaimers, liability, indemnities and disputes survive.

8.1 Both directions. Each of us will use the other’s confidential information only to perform this agreement, will protect it with at least reasonable care, and won’t disclose it except to people who need it and are under equivalent obligations.

8.2 When the law compels disclosure. Either of us may disclose the other’s confidential information where legal process requires it, provided we make reasonable efforts to give the other party notice first, unless we’re legally barred from doing so.

9.1 Generated output isn't unique. AI systems produce similar output for similar inputs. Output TeamFoxy generates for you may resemble output it generates for someone else, and you can’t claim exclusivity over it.

9.2 Beta features. Anything we label alpha, beta, preview or experimental is exactly that. It’s provided as-is, may change or disappear, and shouldn’t be relied on for anything that matters.

10.1 The cap. Each party’s total aggregate liability arising out of this agreement is limited to the fees you paid us in the twelve months before the event giving rise to the liability — or one hundred US dollars if you were on a free trial and hadn’t paid us anything.

10.2 No indirect damages. Neither party is liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, revenue, goodwill or anticipated savings, even if warned they were possible.

10.3 What isn't capped. Nothing here limits liability for fraud or fraudulent misrepresentation, death or personal injury caused by negligence, your obligation to pay fees, either party’s indemnity obligations, or anything else the law says can’t be limited.

11.1 We cover you. We’ll defend you against third-party claims that TeamFoxy infringes their intellectual property rights, and pay the damages and costs finally awarded or agreed in settlement.

11.2 You cover us. You’ll defend us against third-party claims arising from Customer Data, from how you or your End Users used TeamFoxy in breach of this agreement, or from communications TeamFoxy sent on your behalf without the consents you were required to obtain — and pay the resulting damages and costs.

11.3 Conditions. These obligations apply only if the indemnified party promptly notifies the other in writing, gives it sole control of the defence and settlement of the indemnified portion, and provides reasonable cooperation. They don’t apply where the claim arises from the indemnified party’s own breach of this agreement.

11.4 Our options. If we reasonably believe TeamFoxy may infringe someone’s rights, we may modify it, obtain a licence, or terminate the affected subscription and refund the unused prepaid portion. Section 11.1 is your sole remedy for third-party intellectual property claims.

12.1 Talk to us first. Before filing anything, contact us and give us thirty days to sort it out informally. Most problems end here.

12.2 Arbitration. If that doesn’t work, disputes arising out of this agreement or TeamFoxy will be resolved by binding arbitration administered under the Commercial Arbitration Rules of the American Arbitration Association, before a single arbitrator, in the venue identified in Section 12.5.

12.3 Exceptions. Either party may go to court for injunctive relief to stop unauthorized use, abuse of the service, or infringement or misuse of intellectual property.

12.4 No class actions. Disputes may only be brought individually. Neither you nor we will bring a claim as a plaintiff or class member in any class, consolidated or representative proceeding.

12.5 Governing law and venue. This agreement is governed by the laws of the State of Nevada, without regard to its conflict-of-laws rules, and the venue for arbitration and for any permitted court proceeding is Clark County, Nevada. The UN Convention on Contracts for the International Sale of Goods does not apply.

13.1 Authority. If you’re accepting on behalf of a business, you’re confirming you have the authority to bind it.

13.2 Entire agreement. This agreement, together with the Privacy Policy and any order form we’ve signed with you, is the whole agreement between us on this subject and supersedes anything said before it. Where an order form conflicts with these terms, the order form wins.

13.3 Changes to these terms. We may modify these terms at any time, at our sole discretion, and without notifying you individually. Notwithstanding Section 13.9, the only notice we give of a change is posting the revised terms at teamfoxy.ai/terms with an updated effective date, and a change takes effect as soon as it is posted — not at your next renewal. Reviewing this page periodically for changes is your responsibility, and by continuing to use TeamFoxy after revised terms are posted you accept them. If you don’t accept a change, your remedy is to stop using TeamFoxy and cancel under Section 3.5.

13.4 Subcontractors. We use subcontractors — hosting, telephony, payments, AI providers — to deliver TeamFoxy. We remain responsible for their performance under this agreement.

13.5 Assignment. Neither party may assign this agreement without the other’s consent, except to a successor in a merger, acquisition or sale of substantially all assets.

13.6 Severability and waiver. If any provision is held unenforceable, the rest stays in force. Failing to enforce a right isn’t a waiver of it.

13.7 Force majeure. Except for your obligation to pay, neither party is liable for delay or failure caused by events beyond its reasonable control.

13.8 No agency, no third-party beneficiaries. This agreement creates no partnership, agency or joint venture between us, and confers no rights on anyone who isn’t a party to it.

13.9 Notices. We’ll send you notices by email to the address on your account. Send us notices through the contact form or to legal@teamfoxy.ai.

13.10 Government use. Where applicable, TeamFoxy is “commercial computer software” under FAR 12.212 and DFARS 227.7202, and government users get only the rights granted here.